Quality Control Analyst (m/f/d)

Your Qualifications:

• Educated to HNC/HND level (or equivalent) in a science-related discipline, or able to demonstrate equivalent relevant experience in a laboratory / QC environment.
  
• Good understanding of Quality Control requirements and laboratory QC processes, including routine checks, calibration requirements, and data/record integrity.
  
• Awareness of working within a regulated laboratory environment with a strong focus on compliance, traceability, and accurate documentation.
  
• Previous experience in a QC or QT role, ideally within a laboratory setting. Both Microbiology and chemistry.
  
• Experience following controlled procedures, maintaining records, and working to agreed turnaround times and priorities.
  
• Demonstrable experience supporting investigations (e.g., complaints, non-conforming work, deviations) and escalating issues appropriately.
  
• ompetent IT skills, including the ability to use laboratory systems and Microsoft Office effectively.
  
• Good working knowledge of Excel (data entry, formatting, basic formulas, filtering/sorting, and maintaining accurate records).
  
• Ability to manage and maintain QC documentation and records accurately, ensuring traceability and version control.
  
• Strong attention to detail and a commitment to producing accurate, high-quality work.
  
• Professional and approachable manner with the ability to build effective working relationships across departments.
  
• Clear communication skills (written and verbal), with confidence liaising with operational teams and escalating issues where required.
  
• Ability to prioritise workload effectively and remain organised in a fast-paced environment.
  
• Flexible and proactive approach, with a willingness to support wider business needs when required.

Your Tasks:

• Carry out routine quality control checks to support day-to-day laboratory operations and ensure compliance with internal procedures and accreditation requirements.
  
• Perform and document equipment calibrations, verification checks, and associated record keeping to maintain confidence in results and equipment performance.
  
• Prepare internal quality control (QC) materials and samples, ensuring correct preparation, traceability, storage, verification, and labelling.
  
• Organise Proficiency Testing (PT) testing as required, ensuring results are generated and submitted in line with deadlines and quality expectations.
  
• Complete environmental monitoring activities in line with site quality requirements, recording results accurately and escalating deviations where necessary.
  
• Maintain training records and quality documentation, supporting competence, traceability, and audit readiness.
  
• Investigate customer complaints relating to quality and laboratory output, supporting fact-finding, evidence gathering, and corrective actions where required.
  
• Investigate Non-Conforming Work (NCWs), ensuring issues are documented clearly, actions are progressed, and learning is captured appropriately.
  
• Participate in root cause analysis activities (e.g., 5 Whys / Fishbone), supporting effective corrective and preventative actions.
  
• Support method development activities where required, contributing to improvement, optimisation, and controlled implementation into routine use.
  
• Support method validation work, ensuring required testing, documentation, and evidence is generated in line with quality standards and accreditation expectations.
  
• Carry out hygiene checks and audits, reporting findings and supporting corrective actions and follow-up.
  
• Support and participate in test witness audits, ensuring readiness, compliance, and completion of any required actions.
  

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