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Field Application Support Chromatography & MS - Oil, Gas, Chemical and Petrochemical (m/f/d)

  • Bachelor's degree - preferably in a chemistry discipline
  • 5+ years of technical experience within Oil, Gas, Chemical and Petrochemical environment
  • Practical lab experiences using analytical instrumentation (chromatography and mass spectrometry) in the Oil, Gas, Petrochemical and Chemical market
  • Background in Oil, Gas, Chemical and Petrochemical market
  • Technical experience / chemist
  • Primary point of contact for coordinating technical expertise and applications assistance
  • Ensures data is suitable for customer needs and identifies opportunities to streamline reporting
  • Ensures lab design, products and proposed solutions match customer requirements
  • Collects user feedback and pain points by communicating with the lab employees / end users on a regular daily, weekly, bi-weekly basis
  • Delivers follow-on training as required
  • Maintains traveling kit for rapid resolution of minor issues
  • Visit customer sites frequently
  • Manages the customer testimonial of the post-implementation experience with the holistic solution offered
  • Understands customer value equation
  • Account Relationship Manager, Implementation Manager
  • Customers operating systems, software / lab personnel
  • Technical experts across Thermo Fisher Scientific

» Job description

Thermo Fisher Scientific
64293 Darmstadt