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Field Application Scientist (m/f/d)

  • Master degree or PhD in Molecular Biology, Genetics, Cellular Biology or equivalent experience
  • Laboratory experience to include expertise in Molecular Biology, particularly with animal / plant / human Genetics with technologies performing CNV or genotyping
  • Demonstrated ability to read, analyses, and interpret common scientific and technical reports and apply mathematical and statistical data analysis
  • A technically savvy individual who can assess customer experimental needs to support salespeople in demonstration, to implement training and optimization to ensure customer success
  • Support Sales teams in the achievement of the order plan by providing high quality pre-sales support through customer visits, product / application / software demonstrations, seminars / workshops and sample analysis
  • Provide high quality post-sales support by training and visiting customers, delivery of email and telephone support and general follow up of customer's requests
  • Working closely with Service Engineers to resolve application and instrument issues and provide technical coaching and training on-site
  • Assist customers in the design, set up and optimization of experiments on Thermo Fisher Scientific cellular analysis systems in their laboratories
  • Acquire and maintain scientific and competitive knowledge and market segment overview support of customers, Sales and Service
  • Train other colleagues on new products / applications as necessary
  • Identify and feedback to Sales & Marketing market conditions and product opportunities
  • Work effectively with Sales and Service in regional / key accounts of responsibility
  • Track, record and document relevant information of all customer technical enquiries in our CRM tools

» Job description

Thermo Fisher Scientific
Darmstadt, Frankfurt, Karlsruhe, Stuttgart